After-sales
For any inquiry about the order and product , you can contact with us firstly by service@tokitglobal.com. For repair or return request, we will follow a process for customer support with an overview of the operation shown below: We have established...
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We have established a global warehousing network covering all the sales regions to guarantee local logistics and after-sale support.In advance, We have set up overseas warehouses around the world to guarantee customer after-sales service. In addition to these, we have...
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Warranty Policy TOKIT products purchased on the official online store come with a limited warranty. Unless otherwise specified, this warranty covers the hardware components of the product as originally supplied and does not cover, or partially cover software, consumable items,...
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We strongly recommend that you only use this product in the country of purchase. This helps to ensure that the environment it is used in is compatible with your model. If you do need to use the product in a...
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Returns or Replacement If you believe that the products were damaged in transit or are faulty on arrival, please contact us within 24 hours of delivery with photo evidence of the damages to TOKIT Customer Services. For quality issues, (Asia...
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